Microsoft Azure

Microsoft Azure is a cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through a global network of Microsoft-managed data centers. It provides software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS) and supports many different programming languages, tools and frameworks, including both Microsoft-specific and third-party software and systems.

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Red hat

Red Hat provides open source solutions, including reliable, high-performing cloud, virtualization, storage, Linux, mobile, management,
Red Hat Enterprise Linux contains the Linux kernel as well as some applications for performing certain tasks. Like all Linux distributions, RHEL is open source. Thus, people can view its source code, download it and make their own customized versions.

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Microsoft Dynamics 365

Dynamics 365 is a Combination of ERP(Enterprise resource planning is a process where a company, often a manufacturer, manages and integrates the important parts of its business.) and CRM(Customer relationship management is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving).

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Microsoft Office 365

Microsoft Office 365 comes with a full list of tools that will increase productivity. Since you have already been using Office applications for years, it’s very easy to stick to the same old habits. This also gives the ability to access vital information remotely when needed.
Microsoft makes collaboration easy. Open and edit Word, Excel, and PowerPoint files with anyone, anywhere, for free when you sign in to your Office account.
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Citrix Zendesk and Zen App

Give employees the freedom to work from anywhere while cutting IT costs. Deliver Windows, Linux, web and SaaS applications or full virtual desktops from any cloud—public, on premises or hybrid. Accelerate workspace mobility with application layering.
Zendesk Apps allow you to add further functionality to your Zendesk Support account, backed by a flexible framework.

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BUSINESS INTELLIGENCE

This helps organizations improve the agility and efficiency of their business. This refers to technologies, applications and practices for the collection, integration, analysis, and presentation of business information. The purpose of Business Intelligence is to support better business decision making.

Importance of Business Intelligence tools or software solutions
Business Intelligence systems provide historical, current, and predictive views of business operations, most often using data that has been gathered into a data warehouse or a data mart and occasionally working from operational data.

Benefits of Business Intelligence

ENTERPRISE DOCUMENT MANAGEMENT

This allows for a synergistic approach to documents, data and processes. This gives an organization the ability to register documents regardless of format, to archive them safely, and to access them quickly, particularly in the context of tasks arising from business processes.

This solution allows the user to organize all types of documents into a single electronic archive, which enables the efficient management and control of documentation while also facilitating easy access to it.

Benefits of Enterprise Document Management